Privacy Policy Statement
F. Hoffmann La-Roche AG’s Online Privacy Statement
Thank
you for visiting a Roche Website or interacting with us via e-mail.
At
Roche, we understand that protecting the privacy of visitors to our Web sites is very important and
that information about your health is particularly sensitive. That’s why we have taken the necessary
steps to meet worldwide data privacy requirements. We treat your „personal data“ according to the „Roche
Directive on the Protection of Personal Data“, and to the laws of the EU, Switzerland and other
applicable local laws which regulate the storage, process, access and transfer of personal data.
Roche
Web sites that display this privacy policy (“policy”) and that ask for any information from you are
committed to collecting, maintaining, and securing personal information about you in accordance with
this policy, as well as applicable laws, rules and regulations. This policy applies to personal information
(as defined below) collected from Roche online resources and communications (such as Web sites, e-mail,
and other online tools) that display a link to this policy. This policy does not apply to personal information
collected from offline resources and communications, except in cases where such personal information
is consolidated with personal information collected by Roche online. This policy also does not apply
to third-party online resources to which Roche’s Web sites may link, where Roche does not control the
content or the privacy practices of such resources.
We only collect personally
identifiable information about you if you choose to give it to us. We do not share any of your personally
identifiable information with third parties for their own marketing use unless you explicitly give us
permission to do so. Please review this Privacy Statement to learn more about how we collect, use, share
and protect information online.
- Information Collected
- Your Choices
- Security
- Use of Data
- Data Sharing and Transfer
- Links to Other Sites
- Privacy Statement for Children
- Additional Information on Web Sites
- Note to Users of Business or Professional Web Sites
- Updates to Privacy Statement
- How to Contact Roche
Information
Collected
There
are two general methods that Roche uses to collect personal information online:
Information
We Get
- Personal information: You can visit our Web sites
without providing any personal information. We may collect your personally identifiable information
(such as name, address, telephone number, e-mail address or other identifying information) only when
you choose to submit it to us. We may also collect health information about you that you provide by
responding to our questions or surveys.
- Aggregate
information: In some cases we also remove personal identifiers from data you provide to us and
maintain it in aggregate form. We may combine this data with other information to produce anonymous,
aggregated statistical information (e.g. number of visitors, originating domain name of the Internet
Service Provider), helpful to us in improving our products and services.
Automatically
Collected Information
We automatically receive certain types of information whenever
you interact with us on our sites and in some e-mails we may send each other. Automatic technologies
we use may include, for example, Web server logs/IP addresses, cookies and Web beacons.
Web
Server Logs/IP Addresses. An IP address is a number assigned to your computer whenever you access
the Internet. All computer identification on the Internet is conducted with IP addresses, which allow
computers and servers to recognize and communicate with each other. Roche collects IP addresses to conduct
system administration and report aggregate information to affiliates, business partners and/or vendors
to conduct site analysis and Web site performance review.
Cookies.
A cookie is a piece of information that is placed automatically on your computer’s hard drive when you
access certain Web sites. The cookie uniquely identifies your browser to the server. Cookies allow us
to store information on the server to help make the Web experience better for you and to conduct site
analysis and Web site performance review. Most Web browsers are set up to accept cookies, although you
can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Note, however,
that some portions of our sites may not work properly if you refuse cookies.
Web
Beacons. On certain Web pages or e-mails, Roche may utilize a common Internet technology called
a "Web beacon" (also known as an "action tag" or "clear GIF technology").
Web beacons help analyze the effectiveness of Web sites by measuring, for example, the number of visitors
to a site or how many visitors clicked on key elements of a site.
Web
beacons, cookies and other tracking technologies do not automatically obtain personally identifiable
information about you. Only if you voluntarily submit personally identifiable information, such as by
registering or sending e-mails, can these automatic tracking technologies be used to provide further
information about your use of the Web sites and/or interactive e-mails to improve their usefulness to
you.
Your Choices
You
have several choices
regarding your use of our Web sites. You could decide not to submit any personally identifiable information
at all by not entering it into any forms or data fields on our sites and not using any available personalized
services. If you choose to submit personal data, you have the right to see and correct your data at
any time by accessing the application. Certain sites may ask for your permission for certain uses of
your information and you can agree to or decline those uses. If you opt-in for particular services or
communications, such as an e-newsletter, you will be able to unsubscribe at any time by following the
instructions included in each communication. If you decide to unsubscribe from a service or communication,
we will work to remove your information promptly, although we may require additional information before
we can process your request.
As described above, if you wish to prevent
cookies from tracking you anonymously as you navigate our sites, you can reset your browser to refuse
all cookies or to indicate when a cookie is being sent.
Security
Roche
uses technology and security precautions, rules and other procedures to protect your personal data from
unauthorized access, improper use, disclosure, loss or destruction. To ensure the confidentiality of
your data, Roche uses also industry standard firewalls and password protection. It is, however, your
personal responsibility to ensure that the computer you are using is adequately secured and protected
against malicious software, such as trojans, computer viruses and worm programs. You are aware of the
fact that without adequate security measures (e.g. secure web browser configuration, up-to-date antivirus
software, personal firewall software, no usage of software from dubious sources) there is a risk that
the data and passwords you use to protect access to your data, could be disclosed to unauthorized third
parties.
Use of Data
Roche,
including the
subsidiaries, divisions and groups worldwide and/or the companies we hire to perform services on our
behalf will use any personally identifiable information you choose to give us to comply with your requests.
We will retain control of and responsibility for the use of this information. Some of this data may
be stored or processed at computers located in other jurisdictions, such as the United States, whose
data protection laws may differ from the jurisdiction in which you live. In such cases, we will ensure
that appropriate protections are in place to require the data processor in that country to maintain
protections on the data that are equivalent to those that apply in the country in which you live.
The
information, which is also used for different HR purposes (Performance Management, Succession decisions
or Development actions), will be helpful for us to better understand your needs and how we can improve
our products and services. It helps us also to personalize certain communications with you about services
and promotions that you might find interesting. For example, we may analyze the gender or age of visitors
to sites about a particular medication or disease state, and we may use that analysis of aggregate data
internally or share it with others.
Data
Sharing and Transfer
Roche
shares personally identifiable data about you with various outside companies or agents doing technological
maintenance or working on our behalf to help fulfill business transactions, such as providing customer
services, sending marketing communications about our products, services and offers. We may also share
personally identifiable data with our company's subsidiaries and affiliates. All these companies and
agents are required to comply with the terms of our privacy policies.
We
may also disclose personally identifiable information for these purposes:
a)
in connection with the sale, assignment or other transfer of the business of the site to which the data
relates;
b)
to respond to appropriate requests of legitimate government agencies or where required by applicable
laws, court orders, or government regulations; or
c) where needed for corporate audits or to investigate or respond to a complaint or security threat.
No
Third-Party Direct Marketing Use. We will not sell or otherwise transfer the personally identifiable
information you provide to us at our Web sites to any third parties for their own direct marketing use
unless we provide clear notice to you and obtain your explicit consent for your data to be shared in
this manner.
E-mail a Friend or Colleague. On
some Roche sites, you can choose to send a link or a message to a friend or colleague referring them
to a Roche Web site. E-mail addresses you may provide for a friend will be used to send your friend
information on your behalf and will not be collected or used by Roche or other third parties for additional
purposes.
Links to Other Sites
Our
sites
contain links to a number of Web sites that may offer useful information to our visitors. This Privacy
Statement does not apply to those sites, and we recommend communicating to them directly for information
on their privacy policies.
Privacy Statement
for Children
Our
Web sites are directed at an adult audience. We do not collect any personally identifiable information
from anyone we know to be under the age of 13 without the prior, verifiable consent of his or her legal
representative. Such legal representative has the right, upon request, to view the information provided
by the child and/or to require that it be deleted.
Additional
Information on Web Sites
If a Web site has particular provisions relating to privacy
that differ from those stated here, those provisions will be disclosed to you on the page on which personally
identifiable information is collected.
Note
to Users of Business
or Professional Web Sites
If you have a business or professional relationship with
Roche, we may use information you submit on our sites, including sites intended specifically for business
and professional users, to fulfill your requests and develop our business relationship with you and
the entities you represent. We may also share such information with third parties acting on our behalf.
Updates to Privacy Statement
From
time
to time, Roche may revise this online Privacy Statement. Any such changes to this Privacy Statement
will be promptly communicated on this page. Continued use of our sites after receiving notice of a change
in our Privacy Statement indicates your consent to the use of newly submitted information in accordance
with the amended Roche Privacy Statement. The effective date of this Privacy Statement is 1 November
2005.
How to Contact Roche
For
questions
or if you wish Roche to amend or delete your profile, please contact us in writing (by post), as follows:
F.
Hoffmann-La Roche Ltd
Corporate Communications
Grenzacherstrasse 124
CH-4070
Basel
Switzerland
Unless explicitly stated otherwise,
this Privacy Statement applies to F. Hoffmann-La Roche Ltd or F. Hoffmann-La Roche Ltd Websites